Returns & Exchanges

At PRYA, we want you to be completely satisfied with your new fashion pieces, which is why we offer a 28-day return window for all eligible items. Please ensure products are unworn and in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your jewelry or clothing in its original branded packaging to ensure it arrives back to us in perfect condition.

3

Ship the Package

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing